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Shipping & Returns


Ordering Online

Orders may be placed on our website using the secure online order form, which allows you to make your payment online. Be assured that any information you submit is handled in the strictest confidence. Upon submitting your order, you will receive an immediate acknowledgment of your purchase. Payments take 24 hours to process in our system. An order confirmation is e-mailed to you within 7 - 10 business days. The order confirmation will verify the vendor, style, size, color, quantity, and the estimated shipping time frame of your order.

Pricing and availability is subject to verification by store before order is completed and honored.
A representative will call on all orders placed. Online prices is not guaranteed and must be first verified. Terms are subject to change without any notice and must be checked at this location.

The Charm Shack web site :

The Bead Fairy
9417 South 680 East
Sandy, UT 84094

Order Confirmations

The first acknowledgement of your order confirms the order and payment have been submitted into our system. The payment will take 24 hours to fully process.
Ship dates are tentative and subject to change. Most often, orders arrive on or before their approximate ship date. On occasion, there may be a slight delay in production. This is rare and would not exceed more than a few weeks. Please allow the 7 - 10 business days for receipt of your order confirmation.

Payment Procedure

The payment of your order is due in full at the point of purchase. We do not offer any payment or lay-away programs.

The Bead Fairyaccepts all major credit cards including Visa, MasterCard, Discover. We also accept , money orders, or cashiers checks for mail-in orders only. Be sure to mail the order and payment together at the same time. All mailed money orders, or cashiers checks should be made payable to: The Bead Fairy also accepts PayPal payments. We cannot refund any portion of your payment or accommodate any exchanges. Once your order has been submitted, our vendors are unable to make any changes or modifications relative to style, size, color, or specific length, on an order.


All shipping addresses must be specific and complete. Please include business name, apartment information, and/ or suite number. Any changes to the shipping address must be made prior to our shipment of the order to you.

We can ship to Post Office boxes through the United States Post Office. We emphatically suggest you consider using your work address as the shipping address if there is no one available at you residence during the day to sign for and accept the package. While we strongly insist that the driver receive a signature at the time of drop-off, it is at their discretion to leave a package at an address if they feel it is secure. We ship Worldwide! Orders shipped outside the continental U.S. are sent via the United States Post Office . Shipping charges are dependent on the postal code and will display during the online ordering process.

NOTE: Our shipping rates cover our cost to ship a large box to other countries. It does not cover any customs or duty charges a country may impose on the receiver of the package. Additional Charges


Colors might be slightly different then what is displayed. If this is the case a refund might be granted, however all shipping charges are the responsibility of you.

Operation of Website

The Bead Fairy shall also have the right without notice and at any time, for any reason, to discontinue operation of the Website or any portion thereof, or any products or services offered through the Website, or to terminate your right to access or use the Website or any portion thereof or your account, including for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user or The Bead Fairy or its suppliers.

Revisions to this Website and this User Agreement

The Bead Fairy may, in its sole discretion, make changes to any aspect of this Website, including, without limitation, any content, any activities available on this Website, and any products or services offered through this Website. The Bead Fairy may also, in its sole discretion, revise this User Agreement by updating or revising this document, with the revised terms taking effect as of the date of its posting. Continued use of this Website following the effective date of any such changes constitutes your acceptance of those changes.

Operation of Website; Availability of Products and Services

The Bead Fairy controls and operates this Website from its headquarters in Salt Lake City, Utah in the United States of America, and The Bead Fairy makes no representation that this Website is appropriate or available for use beyond the United States of America. If you use this Website from other locations, you are responsible for compliance with applicable local laws. Although The Bead Fairy products and services are available in many parts of the world, this Website may describe products and services that are available only in the United States of America (or only parts of it) and are not available worldwide.




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